Privacy Policy

At DOBIFY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We collect information you provide directly to us, such as when you fill out a form, request an audit, or contact us. This may include your name, email address, phone number, and company name. We also automatically collect certain information about your device and usage of our website using cookies and similar technologies.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services, communicate with you, process requests, and send you marketing communications (which you can opt out of at any time).

3. Information Sharing

We do not sell your personal information. We may share your information with third-party service providers who help us operate our business (e.g., hosting, analytics, email delivery), subject to confidentiality obligations.

4. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. If you find a bug or a security vulnerability, report it to contact@dobify.dev.

5. Your Rights

Depending on your location (including under GDPR), you may have rights to access, correct, delete, or restrict the processing of your personal data. Contact us to exercise these rights.

6. Facebook and Instagram Data We Process for Our Clients

Dobify runs an AI comment assistant that replies to and moderates comments on the Facebook Pages and Instagram accounts of the businesses we work for. For this data, the business is the controller. Dobify processes it on the business's behalf, under a data processing agreement.

What we process:

  • the text of the comment
  • the author's public name
  • the author's Facebook or Instagram user ID
  • the IDs of the comment and of the post it was left under
  • the text of the replies we send, in public or as a private message

We use this data only to reply to and moderate comments on the business's behalf. We do not sell it, we do not use it for advertising, and we do not combine data from different clients.

Two processors help us do this: Google, whose Gemini API writes the text of the replies, and Hetzner Online GmbH, which hosts our automation server in Germany.

We delete this data automatically 30 days after we handle the comment, or when our work for that business ends, whichever comes first.

To ask us to delete data about you, email contact@dobify.dev with your profile name and a link to the comment, or contact the business whose post you commented on. We reply within 30 days. The data deletion instructions walk through it step by step.

7. Contact Us

If you have any questions about this Privacy Policy, email us at contact@dobify.dev.